Shipping policy
Southern Little Co. Shipping Policy
Thank you for shopping Southern Little Co.! Every garment is printed especially for you after your order is placed and carefully prepared for shipment.
Made-to-Order Processing
All Southern Little Co. garments are made to order. Please allow up to 10 business days for production and processing before your order ships.
Business days do not include weekends or holidays. During launches, sales, holidays, or periods of high order volume, processing may take up to 14 business days.
Processing time is separate from shipping transit time.
Free Standard Shipping
Southern Little Co. proudly offers free standard shipping sitewide on orders shipped within the United States. No discount code is required.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Express Shipping
Express shipping may be available at checkout for an additional fee.
Selecting Express Shipping does not shorten Southern Little Co.'s made-to-order production time. It only shortens the carrier's transit time once your order has shipped.
Shipping Delays
Carrier delays caused by weather, holidays, transportation interruptions, or other circumstances outside our control may affect delivery times.
If an unexpected production delay prevents us from shipping within the stated processing period, we will contact you with an updated estimated shipping date.
Shipping Addresses
Please carefully review your shipping address before completing checkout.
Contact us as soon as possible if you notice an error. Address changes cannot be guaranteed once production or fulfillment has begun.
Orders returned because of an incorrect or incomplete address may require an additional shipping payment before they can be resent.
Tracking and Delivered Packages
Once a package has been transferred to the shipping carrier, tracking updates and delivery timing are controlled by the carrier.
If tracking shows that your package was delivered but you cannot locate it, please:
- Check around the delivery location
- Ask household members or nearby neighbors
- Allow one additional business day
- Contact the shipping carrier using your tracking number
Please contact Southern Little Co. if the package still cannot be located, and we will help determine the appropriate next steps.
Damaged, Defective, or Incorrect Orders
Please inspect your order upon delivery.
Contact us within three calendar days of delivery if an item arrives damaged, defective, or incorrect. Include your order number and clear photographs of the item.
When Southern Little Co. made an error or an item arrived damaged, we will work with you to provide a replacement or another appropriate resolution at no additional shipping cost.
Contact Us
For questions regarding processing, shipping, tracking, or delivery, please contact us at hello@southernlittleco.com.